Responsible Gambling at Asino Casino

At Asino Casino, we are committed to providing a safe, fair, and enjoyable gaming environment for all our players in Australia. We believe that gambling should always be a form of entertainment — never a way to make money or escape personal problems. Our Responsible Gambling policy is designed to help you stay in control and enjoy your experience responsibly.

Our Commitment to Responsible Gambling

Asino Casino operates in full compliance with Australian gambling regulations and the guidelines set by the National Association for Gambling Studies (NAGS) and relevant state and territory authorities. We continuously invest in tools, resources, and staff training to promote responsible gambling practices across our platform.

Know the Signs of Problem Gambling

Problem gambling can affect anyone. It is important to recognise the warning signs early. You may have a gambling problem if you:

• Spend more money or time gambling than you can afford
• Find it difficult to stop or cut back on gambling
• Gamble to escape stress, anxiety, or depression
• Lie to family or friends about your gambling habits
• Chase losses by continuing to gamble after losing money
• Neglect work, family, or personal responsibilities due to gambling
• Borrow money or sell possessions to fund gambling
• Feel irritable or restless when trying to reduce gambling

If any of these signs apply to you or someone you know, we strongly encourage you to seek help immediately.

Responsible Gambling Tools at Asino Casino

We provide a range of tools to help you manage your gambling activity. All tools are available directly through your account settings or by contacting our support team.

Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much money you add to your account. Limits take effect immediately when reduced and can be increased after a 7-day cooling-off period.

Loss Limits

Restrict the maximum amount you can lose within a set time period. This helps you stay within your budget and avoid chasing losses.

Session Time Limits

Set a maximum duration for your gaming sessions. Once your limit is reached, you will be automatically logged out of the platform.

Reality Checks

Enable regular on-screen reminders that show how long you have been playing and how much you have spent. These prompts help you stay aware of your activity in real time.

Cool-Off Period

Take a short break from gambling by activating a cool-off period of 24 hours, 48 hours, or up to 30 days. During this time, you will not be able to log in or place bets.

Self-Exclusion

If you feel you need a longer break, you can self-exclude from Asino Casino for a period of 6 months, 1 year, 2 years, 5 years, or permanently. During self-exclusion, your account will be suspended and you will not receive any promotional communications from us.

To activate self-exclusion, contact our support team at [email protected] or via live chat available 24/7.

National Self-Exclusion — BetStop

Australia's National Self-Exclusion Register, BetStop, allows you to self-exclude from all licensed Australian online wagering services at once. Registration is free and can be completed at www.betstop.gov.au or by calling 1800 238 786. As a licensed operator, Asino Casino is fully integrated with BetStop and honours all exclusions registered through the service.

Financial Management Tips

• Only gamble with money you can afford to lose
• Set a strict budget before you start playing and stick to it
• Never gamble with money intended for bills, rent, or essential expenses
• Avoid using credit cards or loans to fund gambling
• Keep track of your wins and losses over time
• Take regular breaks and do not gamble for extended periods

Protecting Minors

Asino Casino strictly prohibits anyone under the age of 18 from registering or gambling on our platform. We conduct age verification checks on all new accounts in accordance with Australian law. If we suspect that a minor is attempting to access our services, the account will be immediately suspended pending investigation.

If you share a device with minors, we recommend using parental control software to prevent access to gambling websites. The following tools are available in Australia:

• Net Nanny
• CYBERsitter
• GamBlock

Support Organisations in Australia

If you or someone you know needs help with problem gambling, the following free and confidential services are available across Australia:

Gambling Help Online

24/7 free counselling, information, and support for people affected by gambling problems.
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (24 hours, 7 days a week, free call)

Lifeline Australia

Crisis support and suicide prevention services.
Website: www.lifeline.org.au
Phone: 13 11 14 (24 hours, 7 days a week)

Beyond Blue

Mental health support for anxiety, depression, and related issues often associated with problem gambling.
Website: www.beyondblue.org.au
Phone: 1300 22 4636 (24 hours, 7 days a week)

MoneySmart — National Debt Helpline

Free financial counselling for Australians experiencing financial hardship related to gambling.
Website: www.ndh.org.au
Phone: 1800 007 007 (Monday to Friday, 9:30am – 4:30pm)

Gamblers Anonymous Australia

Peer support groups for people with gambling problems, available in all major Australian cities.
Website: www.gamblersanonymous.org.au

Our Responsible Gambling Policy — Last Updated June 2026

This Responsible Gambling page was last reviewed and updated in June 2026 to reflect the latest Australian regulatory requirements, including obligations under the Interactive Gambling Act 2001 (Cth) and the National Consumer Protection Framework for Online Wagering in Australia.

Asino Casino is committed to reviewing and updating our responsible gambling practices on a regular basis to ensure they remain effective, relevant, and compliant with all applicable laws and industry standards.

Contact Us

If you have any questions about our Responsible Gambling tools or need assistance activating any of the features described on this page, please contact our dedicated support team:

• Email: [email protected]
• Live Chat: Available 24/7 via the chat icon on our website
• Responsible Gambling Enquiries: [email protected]

Remember: gambling is meant to be fun. If it stops being fun, it's time to stop. Help is always available.